Full Job Description
Exciting Career Opportunity: Social Media Manager at Amazon in Pennsville, Delaware
A prominent and highly-rated company in the world, Amazon is looking for a dynamic and talented Social Media Manager to join our innovative team in Pennsville, DE. As we continue to grow and expand our brand presence, your expertise in social media marketing will play a crucial role in shaping our company's online identity.
About Amazon
Amazon is the largest online retailer in the world, transforming the way consumers shop and businesses operate. Our commitment to innovation, fast service, and customer satisfaction is what sets us apart, and we are passionate about creating an inclusive work environment that fosters creativity and growth.
Position Summary
As our Social Media Manager, you will be responsible for crafting a strong online presence, developing engaging content, and managing our interactions with customers across all platforms. Your understanding of social media dynamics and trends will help to enhance our brand reputation and foster a community around our products and services.
Key Responsibilities
- Develop and implement a comprehensive social media strategy that aligns with Amazon's overall marketing goals.
- Create visually appealing and engaging content across various platforms including Facebook, Twitter, Instagram, and LinkedIn.
- Monitor social media channels for customer inquiries and feedback, ensuring timely and effective responses.
- Analyze engagement metrics to track the effectiveness of social media campaigns, and adjust strategies as needed to maximize impact.
- Collaborate with marketing, product, and customer service teams to ensure consistent brand messaging and voice.
- Stay up-to-date with the latest social media trends, tools, and best practices to ensure Amazon remains a leader in the industry.
- Oversee the social media budget, maximizing ROI through strategic ad placements and promotions.
- Manage potential crises on social media, crafting appropriate responses and mitigating negative impacts on the brand.
- Develop influencer marketing strategies that promote the Amazon brand through trusted voices in the industry.
- Track and report the performance of all social media initiatives, providing actionable insights to drive improvement.
Qualifications
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience managing social media platforms, with a strong portfolio of successful campaigns.
- Exceptional written and verbal communication skills, with a creative flair.
- Deep understanding of analytics tools (e.g., Google Analytics, Facebook Insights) and the ability to translate data into actionable strategies.
- Knowledge of SEO, PPC, and content marketing best practices.
- Strong organizational skills, with the ability to manage multiple projects simultaneously.
- Ability to thrive in a fast-paced environment and adapt to changing trends and technologies.
- Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
- A passion for customer engagement and brand storytelling.
Why Join Amazon?
We believe that our employees are our greatest assets. At Amazon, we value teamwork, creativity, and dedication. By joining our Pennsville team, you'll have the opportunity to work with some of the brightest minds in the industry while helping to shape the future of online retail.
Benefits
- Competitive salary with performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous vacation and paid time off policies.
- 401(k) retirement plan with company match.
- Employee discounts on Amazon products and services.
- Opportunities for professional development and career advancement.
- Flexible work environment with a focus on work-life balance.
How to Apply
Are you ready to take the next step in your career and join a company that values innovation and creativity? If you are an experienced Social Media Manager who thrives in a fast-paced environment and is passionate about engaging with customers, we want to hear from you!
Please submit your resume and a cover letter detailing your experience and why you would be a great fit for Amazon. We can’t wait to meet you!
Amazon is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join us in making a difference in the world – one social media post at a time!